Reference

How 2gud Handles Your Personal Data

At 2gud, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data securedRight to access your recordsRight to request deletionIndia-jurisdiction policy

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What Data We Collect and Why

2gud Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on 2gud, we collect your name, email address, mobile number, and the payment identifiers linked to UPI, Paytm, or PhonePe — nothing beyond what is required to verify your identity and process transactions. Device data such as IP address and browser

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type is logged automatically to protect your account from unauthorised access. We do not sell, rent, or share your personal data with third-party marketing firms. Data shared with payment processors is limited to what those processors need to complete a transfer. Retention periods vary by data
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category: transaction records are kept in line with applicable Indian financial regulations, while session logs are purged on a rolling 90-day cycle. Access to this site and its features depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of the 2gud platform — from the moment you enter your UPI ID to the moment a withdrawal confirmation reaches your PhonePe wallet.

Encryption at Rest and in Transit

All personal data stored on 2gud servers is encrypted at rest. Data moving between your device and our servers — including Paytm and UPI identifiers — is protected by TLS encryption, keeping it unreadable to any third party in transit.

Cookie Policy

We use functional cookies to keep you logged in and preference cookies to remember your language and currency settings. Analytics cookies are opt-in only; you can manage your cookie choices from the cookie banner or your account settings panel.

Account Security Controls

Two-factor authentication is available on every 2gud account. We send a one-time code to your registered mobile number each time a login is detected from an unrecognised device, reducing the risk of unauthorised access significantly.

Data Retention Schedule

Transaction records tied to UPI, Paytm, and PhonePe payments are held for the period required under Indian financial law. Profile data you have not updated in 24 months is flagged for a retention review, and you will be notified before any deletion occurs.

Third-Party Data Sharing

We share data with payment processors solely to complete your deposit or withdrawal. We do not share personal data with advertisers. Any third-party service provider operating on our behalf is contractually bound to handle your data to the same standard we apply.

Your Rights and How to Exercise Them

You may request a copy of all personal data we hold, ask us to correct inaccurate records, or request full deletion of your account data. Submit requests via the account settings panel or the privacy desk email listed on 2gud.vip; we respond within seven working days.

Your Privacy Policy Questions

These are the questions we hear most often about how 2gud handles personal data. If your question is not covered here, reach out to our privacy desk directly via the contact options listed above.

We collect your name, email address, mobile number, and the payment identifiers you link — such as a UPI ID, Paytm mobile number, or PhonePe handle. We also log your IP address and device type for security purposes.

Payment identifiers are stored in encrypted form and shared only with the relevant payment processor to complete your transaction. We do not store full bank account numbers or card details on our servers at any point.

Yes. Log into your account, go to Settings, and select 'Download My Data'. You will receive a structured file covering your profile, transaction history, and session records within seven working days of the request.

Submit a deletion request through the account settings panel or email our privacy desk at 2gud.vip. We will confirm receipt within 48 hours and complete the deletion — subject to any mandatory retention periods under Indian financial law — within 30 days.

We use functional cookies (required for login and session continuity) and optional analytics cookies. You can accept or decline analytics cookies from the cookie banner shown on your first visit, or update your choice anytime in account settings.

This policy applies to all accounts on 2gud.vip. Access to the site depends on local law and is available where local law permits. Indian residents are covered by the data rights and contact procedures described in this policy.

Contact our privacy desk by email at 2gud.vip or raise the issue through live chat. If you remain unsatisfied after we respond, you may escalate the matter to the relevant data protection authority in your jurisdiction.

How 2gud Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Encryption at Rest and in Transit

Cookie Policy

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Your Rights and How to Exercise Them

Your Privacy Policy Questions

01 What personal data does 2gud collect when I open an account?

02 How is my UPI or Paytm payment data kept secure?

03 Can I request a copy of all the data 2gud holds about me?

04 How do I ask 2gud to delete my account data?

05 Does 2gud use cookies, and can I turn them off?

06 Does this privacy policy apply to all regions, including India?

07 Who do I contact if I think my data has been mishandled?

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